Our Inn Policies

Our Inn Rules

When you stay with us at Lincoln Street Inn, we are providing each guest with an exceptional experience, not just a room for the night. We also live here and take great care to offer a true insider advantage.  We value all of our customers and have found after being innkeepers for almost 35 years, that some basic rules for the property really help.  Please take a look at these before booking your accommodations and contact us with any questions you might have.

Booking accommodations with us

Lincoln Street Inn is independently owned and operated by us. When you book with us, it’s not the same as a hotel, because we are a small inn, cancellations greatly impact us.  Once you book a room with us, we turn away all other potential guests for those dates for your room. So once you book, its a mutual agreement made with us and you are agreeing to honor the terms and conditions of that reservation.

Payment

Payment is made at the time of your booking to guarantee your room for your dates requested.  We accept all credit cards that AirBnB accepts.

Check in 3pm-11pm

Rooms are ready at 3pm and we appreciate guests arriving no later than 11pm.

You can park in our off street parking. If you have an extended length vehicle, please try to park in the spaces farthest from the front, so you vehicle does not block other guests. Your keys will be located in a lock box at the entry door and will require a code for the box.  If you have any difficulties with the keys, please call us at 1-830-998-4728. Try to make this call before 11pm so we can best assist you ( we could be asleep after that).

Check out is 11am or earlier

In order to make sure rooms are ready for guests arriving the day you check out, we ask that you vacate your room by 11am. We know you will hate to leave us, but if you need a later check out, you must let us know so we can make arrangements. There may be a slight extra charge for late check out to account for the extra time for our housekeepers.

No Smoking

Lincoln Street Inn is 100% non- smoking for any of our guest rooms and indoor spaces. We are so serious about this, that a minimum fee of $300 will be charged to your credit card on file for any violation of this rule, any cleaning or damages will also be assessed. Many of our guests are non-smokers. We do allow our guests to smoke outside, but please ask our other guests if it is ok with them, if you are in a shared outdoor space and please do not toss any butts on the property.  The no-smoking policy also applies to candles, incense, cigarettes, cigars and e-cigarettes.

No Pets

We love animals, but not on our property. We have a strict no pets policy after pets did serious damage to some of our historic features. Also, many of our guests are allergic. We would be happy to point you in the direction of local boarding services.

No Children

Our Inn is designed for adults looking for a romantic escape. Our rooms and outdoor spaces are not childproof nor suitable for children. Only guests 18 and over are allowed.